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Orcas Island, Washington, United States
Rosario Resort and Spa is located on beautiful Orcas Island in Washington State's San Juan Islands and welcomes visitors seeking relaxation and the unparalleled beauty of the Pacific Northwest. Centerpiece of Rosario is the historic Moran Mansion, listed on the National Register of Historic Places. The Mansion houses the Moran Museum, The Spa, the Mansion Restaurant and Moran Lounge. To help us keep in touch with our guests, staff, and community, we are offering this blog featuring news and events about Rosario and Orcas Island. Please visit our website at www.rosarioresort.com for more information. If you would like to submit a photo or story idea for posting, please contact General Manager Christopher Peacock at cpeacock@rosarioresort.com.

Wednesday, December 19, 2007

Manager of the Quarter

Rosario Resort’s General Manager Dan Dohner honors the always friendly Jolene Versailles, our Director of Revenue Management, as Manager of the Quarter. What is a Director of Revenue Management do you ask? Jolene oversees all aspects of room reservations and pricing structures. She deals on a daily basis with our internal guest (our staff), our external guest (our customers), our internet booking company (Genarez) and the resort's corporate management offices (Gemstone Resorts) in Park City, UT. Simply put, Jolene creates value for our guests while at the same time helping to achieve the resort's goals. Not any easy task, but Jolene always does it with a smile on her face. Congratulations Jolene!

Originally from Montréal, Québec, Jolene has worked in Florida, Mexico and Hawaii as a diver and videographer. She moved to Orcas Island in 1999 and has been working at Rosario since 2003. Jolene was also the “Cover Girl” on the 2006 edition of “Frommer’s Hawaii” Guidebook! At least she says it is her...

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